Legal
Privacy Policy
How we handle enquiries, cookies and business data. Last updated 9 November 2026.
1. Controller
The controller for this website is Beijing Xichi Packaging Technology Co., Ltd. (北京喜驰包装科技有限公司), registered address: Room B295, 1/F, Building 1, No. 73 Changhong West Road, Xilu Subdistrict, Fangshan District, Beijing, P.R. China. Our production and sampling site is a separate location: Buildings 3 & 4, Courtyard 8, Haixin Road Printing & Packaging Industrial Base, Huangcun Town, Daxing District, Beijing, P.R. China. Enquiries about this policy can be sent through the inquiry form or by phone at +86 139 1181 6283.
2. Data we collect
When you submit the inquiry form we collect: name, company, country / region, product line, quantity, target date, message / specification text, and a record of your consent. We also record the submission time, the page and campaign that referred you, and limited technical data (IP-derived country, user agent) needed for security and abuse prevention.
We do not ask you to upload artwork through the form. If you include a download link, please make sure it does not contain personal data of third parties.
3. Why we use it
To answer your enquiry, prepare a written quotation, arrange sampling, administer an order, and maintain an internal enquiry ledger. Legal bases are steps taken at your request prior to entering a contract, our legitimate interest in running a B2B sales process and preventing abuse, and consent where you have given it. We do not sell personal data and we do not use enquiry data for unrelated advertising.
4. Retention
Enquiry records are kept for 24 months from the last contact, then deleted or anonymised. Records relating to a completed order are kept for the period required by accounting and tax law. Security logs are kept for up to 90 days.
5. Recipients and transfers
Data is accessible to our authorised sales and production staff. Transactional notification messages are delivered through a cloud email delivery provider; analytics and advertising tools are loaded only after you accept optional cookies. Because we are based in the People's Republic of China and serve customers in the United States and Western Europe, your data may be processed outside your country. Where required, we rely on contractual safeguards and standard contractual clauses with the relevant providers.
6. Cookies and consent
Essential storage is limited to remembering your cookie choice and protecting the inquiry form. Optional analytics (Google Analytics 4), tag management (Google Tag Manager) and advertising cookies (Google Ads) are not loaded until you accept them in the cookie banner. You can change your choice at any time by clearing this site's local storage, and you can withdraw consent for future processing by contacting us. Rejecting optional cookies does not affect your ability to submit an enquiry.
7. Your rights
Subject to applicable law, you may request access, rectification, erasure, restriction, portability, or object to processing, and you may lodge a complaint with your local supervisory authority. For EU and UK visitors these rights arise under the GDPR / UK GDPR. Submit requests through the inquiry form; we may need to verify your identity before acting.
8. Security
The form uses rate limiting, a honeypot field, a submission timestamp, duplicate-submission protection and server-side validation. Data in transit is protected by HTTPS. No method of transmission is completely secure, and we continuously review our controls.
9. Children
This is a business-to-business website and is not directed at children. We do not knowingly collect data from minors.
10. Changes
We may update this policy as our services or legal obligations change. The date at the top of this page indicates the current version. Material changes will be highlighted on this page.